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MI360

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IT Strategy

IT Strategy
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Security Operations

Security Operations
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Service Desk Support

Service Desk Support
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Network Operations

Network Operations
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Onsite Services

Onsite Services
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IT Procurement

IT Procurement
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Better Business Outcomes Are the Destination— Thought Leadership and Technology Take You There.

See What We Can Do For You

Sparkhound MI360

Sparkhound manages every aspect of your IT environment for you by implementing industry best practices, processes, policies and providing the scale of a Fortune 500 IT Department at a fraction of the price. At Sparkhound, helping others by using our knowledge of technology is what drives us.

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How It Works

Sparkhound's MI360 platform has you covered 24x7. We act as your fully outsourced IT department, or we can supplement your existing IT Staff to provide depth and experience where you need it most. We deploy all of our IT management tools and leverage tried and true ITIL processes to ensure the performance, security, and compliance of your information systems, so you can focus on growing your business without worrying about IT.

Included Services

  • 24/7 Service Desk
  • 24/7 Network Operations Center
  • 24/7 Managed Threat Detection & Response
  • DNS Layer Security
  • Multi-Factor Authentication
  • Security Awareness & Training
  • Privileged Access Management
  • Vulnerability Scanning
  • Password Management
  • Darkweb Scanning
  • Remote Monitoring & Management
  • Ticket Management System
  • IT Documentation Management
  • Backup Management
  • Patch Management
  • Dashboard & Reporting
  • Quarterly Strategic Planning
  • IT Procurement Management

Enterprise Class IT Service

Most large businesses have a fully staffed IT Department that includes a CIO, IT managers, network monitoring teams, security engineers, help desk technicians, cloud provisioning specialists, and staff dedicated to improvement projects. For companies with under 300 employees, maintaining a full, in-house IT department is rarely feasible. Sparkhound provides a complete turn-key, enterprise-class IT service at a fraction of the cost of hiring your own.

Secure By Default

Our Security Operations Center provides 24/7 threat detection and monitoring in every layer of cyber defense. Our security engineers analyze behaviors, patterns and trends in and out of your network, to identify and mitigate potential cyber threats. In addition, we help train, inform, and test your employees on potential security threats, to help keep your human line of defense strong.

Tool Cost Savings/Avoidance

Sparkhound includes best-in-class security and IT management tools as part of our base service, allowing our clients to eliminate existing costs from the tools and services in your environment that we replace (Anti-Virus, Ticket Management System, RMM, Password Management, DNS Security, Security Awareness Training, etc.).

Have 15 minutes?

Don't waste another minute to master technology and grow your business. Our team can help! 

Call 866-217-1500, contact us online, or visit our Baton Rouge, Louisiana; Birmingham, Alabama; Dallas, Texas; or Houston, Texas locations to get started. Gain the full advantages of choosing a NOC provider you can rely on with Sparkhound.